Privacy Policy

Last Updated: 15/10/2024

ExoVanguard (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website www.exovanguard.com, use our services, or interact with us in any way.

1. Information We Collect

We collect personal data that you voluntarily provide when you:

  • Register an account on our website.
  • Purchase memberships or products.
  • Contact us for support.

The data we collect includes:

  • Name, email address, and other contact details.
  • Operating system, hardware ID, and IP address.
  • Payment information (processed by third-party providers).

We also collect certain technical data automatically, such as browsing behavior, device characteristics, and geolocation data through cookies.

2. Purpose of Data Collection

We process your data to:

  • Provide and improve our services.
  • Manage your account and process transactions.
  • Enhance user experience by tailoring our services.
  • Ensure security and prevent fraud.

3. Legal Basis for Processing

We process your data based on:

  • Your Consent for optional communications (e.g., newsletters, marketing).
  • Contractual necessity for providing our services and fulfilling orders.
  • Legitimate interests to improve security and prevent fraud.

4. Your Rights Under GDPR

As a data subject under the GDPR, you have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request erasure of your data.
  • Withdraw consent at any time for marketing purposes.
  • Object to certain types of data processing.
  • Request data portability in a structured format.

To exercise your rights, please contact us at support@exovanguard.com.

5. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Payment processors to manage transactions.
  • Security services for fraud prevention.
  • Analytics providers to understand usage trends.

We require these third parties to adhere to strict data protection obligations and only use your data as instructed by us.

6. Data Security

We implement technical and organizational measures to protect your personal data, including encryption of sensitive information and secure server infrastructure. However, no system can guarantee 100% security, so please exercise caution.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent measures.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Payment logs are retained for 180 days, and personal data is securely deleted after this period unless otherwise required by law.

9. Cookies

We use cookies to personalize your experience and analyze website traffic. You can manage your cookie preferences or opt out by adjusting your browser settings. For more information, visit our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or a prominent notice on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@exovanguard.com
Phone: +34 3433001657
Address: We are a digital company.